Mizuki Berntsson
UX Designer
Designing clear, stress-free digital experiences
UX designer with a background in psychology, focused on reducing cognitive load and improving clarity in high-stress situations.
Featured Work
Designing for fast, error-free decisions in stressful situations
Parkster Web
Redesigned a web parking experience to improve clarity and accessibility.
Role: UX Designer
Duration: March-April 2026
The web experience lacked clear navigation and structure. Users struggled to find parking, understand pricing, and complete tasks without confusion.
Problem
Insight
Users need clear structure and visible information to complete tasks quickly and confidently.
What I did
- Simplified navigation and task flow
- Improved structure and search clarity
- Made pricing and key information more visible
Solution
Created a task-focused flow that guides users through finding, starting, and managing parking with clear steps and feedback.
Outcome
- Faster and easier navigation
- Reduced user errors
- Improved accessibility for a wider range of users
Interface
Smart Parking App
Designing a clear and fast parking experience
for users in stressful, real-world situations.
Role: UX Designer
Duration: January–March 2026
Users struggle to choose the right zone, understand pricing, and confirm that parking has started. This leads to stress, errors, and risk of fines.
Problem
Insight
Clarity and confirmation matter more than extra features in high-stress moments.
What I did
-Simplified the start parking flow
- Added a clear confirmation step
- Improved visibility of pricing and key details
Solution
Designed a parking-first experience where users can quickly select a zone, review details, and clearly see when parking is active.
Outcome
-Reduced hesitation when starting parking
- Improved clarity and task success
- Increased user confidence and trust
Interface
CRM APP 2.0
Improved a complex CRM mobile app to make workflows clearer and easier to navigate.
Role: UX Designer
Duration: Jan–Mar 2026
Users struggled with dense screens, long menus, and unclear navigation, especially when creating quotes and orders.
Problem
Insight
Users need stronger structure and orientation to navigate complex workflows on small screens.
What I did
- Simplified navigation and reduced clutter
- Introduced a guided flow for tasks
- Improved hierarchy and interactive states
Solution
Designed a structured workflow (Customer → Info → Lines → Done) to guide users and reduce confusion.
Outcome
- Reduced cognitive load
- Improved task flow clarity
- Helped users complete tasks with more confidence
Interface
